Truck Accessories Support

Limited Warranty:

American Built Truck Equipment (ABTE) products carry a limited One-Year (1) Warranty from the date of the original purchase against defects in Workmanship, Materials, and Powder Coating. The Limited Warranty covers normal use of the product and/or cost to replace or repair product or equivalent product. ABTE Limited Warranty is void if damage has been incurred by, but not limited to, any of the following: negligence; improper installation; unauthorized repair; road hazards; abuse; misuse; modifications; accident; freight damage; alterations; improper maintenance; collision; improper use or care; normal wear and tear; use of harsh chemicals or implements for the removal of tar, bugs or other foreign matter from product; using the product in a manner for which it was not intended or designed. If it is deemed by ABTE that said product shows signs of any of the aforementioned issues or similar issue not mentioned but deemed similar by ABTE the Limited Warranty shall be voided. Purchaser must return the product to the original place of purchase for ABTE Warranty to apply. Product must then be returned to ABTE for replacement or repair. Warranty claim must be within the one-year (1) Warranty period. ABTE reserves the right to make a disposition after inspection of product as to the validity of the claim and whether or not to repair or replace the product. Digital pictures of the product in question must be provided to ABTE via email before a disposition as to the validity of the claim will be made.

The Limited Warranty does not cover costs incurred during removal or re-installation of product or products on the vehicle, vehicle damage due to removal or re-installation of products, labor costs, employment/wage loss, shipping costs, damage to objects being towed or winched, any person or persons being harmed during removal, installation, or use of ABTE products.
Never use harsh chemicals or implements to remove tar, bugs or other debris from products, doing so may scratch and/or dull the finish and void the Warranty. Clean only with mild soap and water using a soft cloth or sponge. Do not use power buffers or other like implements on ABTE products. ABTE is not responsible for freight charges of product being returned to ABTE or ABTE Dealer.
If it is determined by ABTE that the defect is under warranty, ABTE’s sole responsibility shall be for the replacement or repair of the product or equivalent product.

Return Policy:
All returns must be pre-approved by American Built Truck Equipment (ABTE) by providing proof of purchase and obtaining a Yellow Return Tag from ABTE prior to the return. Authorized returns must be in original, uninstalled condition and must be in original re-sealable packaging. A $25.00 re-packing fee may be charged for damaged packaging. All returns must be within 30 days of the original purchase. Freight collect or C.O.D. shipments will not be accepted. Purchaser must call to receive authorization and Yellow Return Tag prior to shipping.

Freight Claims:
Freight claims must be filed by the purchaser at the time of delivery with the freight company. Purchaser must have the claim noted and signed by the truck driver on the delivery paperwork before the truck driver leaves. Purchaser must notify the place of original purchase within 48 hours of refusing the shipment due to freight damage and filing the claim. American Built Truck Equipment assumes no responsibility for filing freight damage claims or for freight damages, it is the sole responsibility of the purchaser to file a freight damage claim.

American Built Truck Equipment (ABTE) products should not be relied upon as protection for the vehicle or persons in the event of a rollover or collision. The purchaser assumes all responsibility for the use of ABTE products on the vehicle which the products are installed. The purchaser assumes all responsibility for any and all subsequent damage caused to the vehicle, to any person or persons, and to any other vehicle or vehicles while ABTE products are installed and in use. It is the purchaser’s responsibility to check with the vehicle manufacturer or dealer prior to installation of ABTE products for vehicle warranty dispositions. No liability is assumed by ABTE as to the result of altered characteristics that may have been set by the manufacturer of any vehicle.

American Built Truck Equipment rights reserved:
American Built Truck Equipment (ABTE) reserves the right to change pricing without prior or written notice. ABTE reserves the right to make changes in specifications, materials, finish, design, part numbers, applications, etc, and to supersede or discontinue applications and/or part numbers when deemed necessary. ABTE reserves the right to make modifications to products previously manufactured. ABTE assumes no responsibility for typographical errors or misprints within Application Guides, Brochures, Price Sheets, Catalogs, Web Sites, Advertisements, etc…